fx digital Client Support Centre

Welcome to the Client Support Centre. This area is designed to provide our clients with answers to some of the more common questions and problems relating to their email accounts and domains. Included are tutorials for setting up some of the most popular Email Account Applications (such as Microsoft Outlook and Eudora) as well as operating and accessing your Webmail account and solutions to prevalent email problems.

The software used on our servers is state of the art, with the very best available advanced anti-virus and anti-spam programs constantly monitoring all emails and data.

On average, our anti-virus program uncovers and eradicates over 220 viruses a day.

And to give you some idea of the effectiveness of our anti-spam filters:

• In any typical week the server will receive 38,000 email messages
• Of these 38,000 messages, 7,500 are processed as genuine emails, the rest filtered as spam
• Of the 7,500 emails that are allowed into the server, a further 2,000 are filtered as spam
• From the original 38,000 emails received, 5,500 clean emails are delivered

This means that you are provided with the very best server and email facilities available to ensure that your website and your messages are protected and operating at all times.

This website attempts to give you the answers you need in a clear and easy to understand manner. If for any reason you don't understand any of the directions or are having problems not covered in this website and you still need help, contact us via support@website-designs.com